Help Center

Sound Kits will work with any DAW. FL Studio, Logic Pro X, Ableton, Cubase, Studio One, Pro Tools, Reason, Garage Band, etc.

MAC or PC. Any Version.

You will need 3rd Party Plugins to use the Presets.

As long as the program accepts Audio files.

If you are having issues downloading please use Google Chrome Browser, and have a reliable internet connection. Follow the link in your email and download the ZIP File. You will then need to extract the file. Use WinRAR/Winzip if necessary or your built in decompressor. They are free. Once extracted, Import/drag and drop the folder into your workstation.

Please note that you will only required to download ONE (1) Single Copy to Extract the Zip File, and Import the Sound Kit Folder. There is no need to download all available sessions.

**MAC USERS: JX SOUND BUNDLE UNZIP ERROR Please READ:

https://superuser.com/questions/1147056/mac-os-unable-to-expand-zip-file?fbclid=IwAR3Es8wpjgfO41aGl4vd0lh0ox80yrPOLqolXLBpudUYoJC2NmwItfTSidM

If you continue to have further issues please send us a message with an image and description of the issue.

Thank you.

In order to use the PRESETS you will need the appropriate plugins. Our kits do not come with the third party plugins such as Omnisphere, Serum, etc. You will need to purchase their products before hand in order to use the add-on sounds in the kit. 

https://www.spectrasonics.net/products/omnisphere/

https://xferrecords.com/products/serum

You will have to drop the individual presets directly into your plugin vst directory folder on your computer. You may not be able to import directly from the VST.

We suggest looking at a few youtube videos.

https://www.youtube.com/results?search_query=how+to+install+omnisphere+presets

Sound Packs are delivered through Google Servers to achieve top speeds and made available for instant download. They are zipped in a compressed file and must be unzipped using the basic tools of your OS before use.

They are available for immediate download and are not physically mailed to your address.

Large files are sent inside a text file with a third party link. Open the text and follow the link inside.

Due to the nature of the product we do not offer refunds.

If there any problems with your downloads we will do anything to help.

Yes, you can upgrade your soundkit.

Usually you can upgrade to the Palace DELUXE

Or any single product to the JX Bundle

Please email or send a message to support chat to advise your request.

If you have questions please contact us through Facebook Messenger for the quickest response.

https://m.me/jxstudios.ca

Alternate Email: info@jxstudios.ca